Start page
Payments and accounts
Mobile services

Start page

Introduction to a Start page

Introduction to a Start page

The first page you will see when you log into the Private Netbank is the Start page.

The Start page is divided into the following sections: Attention, Accounts, Savings and Loans. A section is only displayed if corresponding products or services are in use. If you do not have any loans, for instance, you will not see the Loans section on the Start page.

In the upper right corner of each section there is a link Hide / Show which allows you to either show or hide the contents of the section. You can change the section properties in menu Settings, link to which you will in the upper-right corner of the window.

Show / Hide links in Settings work the same way as the corresponding link on the Start page. By using Up / Down links you can change the sequence of the sections. The Attention section is always displayed first, but it is possible to change the sequence of  Accounts, Savings and Loans sections.

The right side of the Start page contains useful information section with information on new products, special offers, campaigns and other relevant information.

The Log out button is in the upper right corner of the Start page. Always use this button to exit Netbank.

The Attention section contains following information:

  • New mails – if new letters have arrived in your online bank mailbox, then you can see the number of unread letters. By clicking on the link, your mailbox will open, where you can read, delete and compose new letters.
  • Unconfirmed payments – payments that have been entered in the online bank, but have not yet been confirmed with a code. Such payments are not processed. By clicking on the link, you will be taken to the list of unconfirmed payments, where you can confirm the payments all together or one-by-one.  
  • Additional confirmation is required – payments that have been confirmed with a code, but require your additional confirmation by telephone either with SMS confirmation or by calling Customer Support. Detailed information found under payment data.  ­
  • Payments on hold – payments confirmed with a code and awaiting processing or the arrival of the payment date. By clicking on the link, the list of payments on hold will open, where you can sort payments according to accounts or payment type.
  • Expired payments – payments, which have been given additional confirmation too late and have therefore been considered unauthorised payments and have not been processed by the bank.
  • Rejected payments – returned payments that had errors in the data. By clicking on the link, the list of faulty payments will open, where you can sort payments according to accounts or payment type.
  • Rejected standing orders – standing payment orders, which have not been processed by the bank. The reasons may include the following: insufficient balance, errors in the standing order data or the standing payment order was waiting for your additional confirmation, but you have cancelled it through Customer Support.
  • Payments rejected by the customer – payments that required additional confirmation, but which you have cancelled through Customer Support.  

The Accounts section provides you a list of your accounts and account you have rights to see. The following information is displayed for each account: account number or nickname, currency, balance, available funds, reserved amounts, last transaction date.

  • Account: This column shows you the account number or account name. Account names can be assigned in Settings. Clicking on the account number will bring up a detailed description of the account, with the name, account number in IBAN format, account owner, interest rate, currency, balance, available funds, credit limit and reserved amounts.
  • Currency: This column shows you the currency of the account.
  • Balance: An amount consisting of your funds and not reflecting reserved amounts. Clicking on the amount opens up an account statement page where you can specify the statement period, form (short or full statement), the type of transaction (incoming, outgoing or all transactions).
  • Available balance: Funds available for use, comprising your account balance and the unused overdraft.
  • Reserved: Amounts not yet debited from the account. Clicking on the link will give you a more detailed description of the reserved funds: the date, amount and details. Here you will also see debit card transactions listed.
  • Last transaction: The date of the most recent transaction involving the account.

The Savings section displays the following information on each deposit: deposit account, currency, amount deposited, interest and maturity date.

The Loans section displays the following information for each loan: contract number, loan currency, loan balance, the amount of the next repayment, the amount of the last repayment and the payment date.

Clicking on the loan agreement number will display the following:

  • loan balance, currency, base rate and type, and total interest;
  • account from which repayments are debited, end of the interest period and loan's maturity date;
  • names of the loan parties;
  • repayment details: next principal payment date and amount, next interest payment date and amount, next charges payment date and amount, total amount of the next payment;
  • overdue payments: principal, interest, charges for delay and total payment amount.

Clicking on the loan balance link opens the repayment schedule.

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